Google Business Profile is the source for the business data shown here, last checked 2026-09-20. Details taken from their website were fetched 2026-09-20.
All 19 recent reviews rate four or five stars. Jader leads the crew and the sales process, with Carolina and Carol handling office coordination. Customers report on-time work, clean jobsites, and windows that noticeably reduce drafts and improve energy efficiency. The business charges less than competitors while delivering polished craftsmanship on jobs ranging from single repairs to 30-window replacements.
Based on limited recent reviews, so treat this as low-confidence.
Last verified 2026-09-20
As listed on Google.
As published by the business on its own website; not independently verified.
Nelson Glass delivers solid work at fair prices, with several customers citing good value and reliable project completion. However, recent reviews show friction around communication and customer service tone when problems occur, suggesting the business works well for straightforward jobs but may struggle with warranty or problem-solving situations.
Most jobs are completed quickly and to a high standard, with customers noting polite technicians who arrive on time and leave the site clean. Ervin and the team have earned repeat calls for storm door adjustment, glass replacement, window hinge repair, and French door water intrusion fixes, often at prices reviewers call fair. One recent visitor reported zero follow-up after an initial site visit, a notable gap in an otherwise consistent track record. The business handles everything from emergency bird-strike glass replacement to ongoing water leak diagnosis, with particular strength in older window systems and preservation repairs. Customers value the chance to test repairs before sign-off and text-based communication during the job. Over ten years in operation across Greenwich, Westchester, and Fairfield County.
First Choice installs replacement windows and handles new construction, repair, and commercial work from their Byram location. Across 28 reviews, most customers praise skilled installation, professional crews, and fair pricing. Older complaints about warranty follow-up and repair responsiveness persist in past reviews, though recent results are stronger: 76% of the last 17 reviews are four or five stars.
Last updated 2026-09-20