
Gunner Roofing
Strong execution during the job site work, with crews arriving punctually and finishing clean. Project managers like Joe and Andrew earn repeat business by handling problems on the spot, reimbursing for damage, and honoring promises after payment. The consistent tension: after-sales responsiveness falters, with customers waiting weeks or months for callbacks on warranty claims, repairs, and post-installation issues, sometimes with no response at all. Windows and siding projects show the same pattern. When a job manager stays engaged, customers leave five stars. When communication drops after the final walkthrough or invoice, minor issues (loose siding, gutters backing up with debris, minor install corrections) fester into frustration. Newer reviews show the company improving on some fronts, though after-sales speed remains a sticking point.

